Experience

A nationwide assessment with practical follow-through.

Turning a national employment-service assessment into guidance and staff development.

Discuss your decision
Abstract editorial illustration: A scattered set of folded forms passes through an orderly assessment frame and emerges on a clear progression of steps.
Context
GIZ / Kosovo Employment Agency
Period
2021–2022
Responsibility
Principal experience, including prior roles
Status
Completed

The context

The documented assignment covered 34 municipal employment offices and interviews with more than 50 advisers. Training reached more than 100 participants.

34 offices; 50+ advisers; 100+ training participants
Documented scope, not a financial outcome

Our contribution

  1. Develop consistent evidence checks for the office network.

  2. Consolidate field findings for central management review.

  3. Prepare procedures and learning materials based on recurring gaps.

Work produced

  1. A network-wide assessment

  2. Procedural and policy guidance

  3. Staff development materials

Reading the case responsibly

This is completed consulting experience, with coverage and outputs reported separately from long-term service outcomes.

Illustrative images are not photographs of this assignment. No confidential client material is published.